Provide training to junior it support executive on network operations including log-in procedure, network management, software permission and other related issue.Acted as escalation point for trouble shooting advanced network/systems issue, consistently earned 100% issue resolution scores by providing excellent service to users.Ensure that all server’s hardware ,operating systems, software and procedures aligned with organizational standards and strategic business plan.Optimizing system performance, Installing upgrade/patches, establishing system monitoring and maintaining security protocols.Taking daily manual backup for all approved files and Retrieve/Restore files if need through IBM Tivoli storage manager.Configure Vtrack Promise storage with Intel Mfsys 25 and Mfsys 35 Modular server for making DC for 287 work station.Configure Dell MD1420 storage with Dell Power edge R540 server to create DC for Webel DQ Animation Academy for 158 work station.Create and configure Trend Micro Anti virus server and update with daily patches to 287 clients systems.Configure vlan and inter vlan in Cisco catalyst 36 switch.Configure and administering r-sync server and render server for rendering clients systems. Configure and administering active directory along with 287 workstation.
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